Start with our step-by-step guide for WooCommerce/WordPress:

WooCommerce integration tutorial

emailreceipts.io does not connect to your mailbox. You will forward or auto-forward receipt emails from your email provider to your unique @emrcpts.com address, and our webhook will post parsed data to your store to confirm and process orders.

After installing and activating the integration, review the store details that were imported. Use Edit Information where allowed. Some fields are read-only because they sync directly from your plugin or WordPress settings—update those in WordPress first, then resync.

Configure your webhook/endpoint URL in emailreceipts.io so parsed receipts are sent to your site. Ensure your site is publicly reachable (no maintenance mode or basic auth) and uses HTTPS.

Keep your unique @emrcpts.com address private. You control forwarding from your email provider; emailreceipts.io never connects to your inbox.

Choose the financial institution or payment method you want to track, and we will generate a unique address like *****@emrcpts.com for you.

Forward the most recent receipt email from your payment provider to that address. You can also set up auto-forwarding rules in your email provider so future receipts are sent automatically.

Processing typically completes in about 30 seconds. You can track status on your Emails page. We retain receipt-linked emails as a source of truth. Learn more in our Privacy Policy.

First, check Emails to confirm receipt. If it’s missing:

• Verify you sent it to the correct @emrcpts.com address shown in your dashboard for that institution.

• Ensure your email provider didn’t block, delay, or rate-limit the forward. Check your Sent folder and forwarding logs.

• For safety, we validate the original From sender domain. If the message was not originally from the expected financial institution (or was altered by another system), it may be ignored. Forward the original receipt, not a screenshot or manually composed email.

• Confirm the email appears on your Emails page. If not, see the previous FAQ.

• Make sure you forwarded it to the matching @emrcpts.com address for that specific institution and that the original sender is the expected provider.

• Ensure the receipt is a standard email or common attachment (e.g., HTML, PDF). Images-only receipts or heavily redacted emails may fail extraction.

• If parsing still fails, forward a newer receipt from the same provider or contact support with the message ID so we can improve extraction.

• Check your webhook logs/responses in the emailreceipts.io dashboard for HTTP status codes and error messages.

• Ensure your site is online, reachable over HTTPS, and not blocking our IPs (firewall, maintenance mode, basic auth).

• Verify your plugin/extension settings and update to the latest maintained version. Free versions may only store receipts; PRO extensions are required for full order updates.

• If retries are enabled, we will attempt resends. Otherwise, fix the issue and trigger a manual resend from the dashboard.

No, not if you integrate. When a valid receipt arrives, emailreceipts.io extracts the payment details and posts them to your site via webhook. Your integration can automatically mark orders as paid, update status, and add notes.

You can still review and override manually at any time. If no valid payment is detected, your order can remain pending until you take action (e.g., cancel or request payment).

Typical flow:

1) Customer places an order on your site and chooses a supported payment method (e.g., Cash App, Venmo, Zelle, bank transfer, etc). The order is created as pending.

2) Customer pays externally. Your payment provider emails a receipt to your normal inbox.

3) Your email provider auto-forwards that receipt to your unique @emrcpts.com address.

4) emailreceipts.io extracts payment details and notifies your store via webhook.

5) Your store updates the order accordingly (e.g., set to processing/completed), and you or the customer receive status updates per your store settings.

When a payment receipt is received and validated, your store is notified and the order status can update automatically. You will see order notes and/or admin notifications as configured by your integration.

If no valid receipt is received, the order remains pending and you can follow up or cancel per your normal workflow.

Many popular payment options confirm transactions via email or receipt notifications, but lack reliable, ready-made ecommerce integrations. emailreceipts.io bridges that gap by parsing receipts and posting results to your store, similar to how PayPal IPN or webhooks confirm payments.

This reduces cart abandonment from limited payment options, speeds up fulfillment, and avoids costly custom integrations. Learn more in our Privacy Policy and Terms.